Zone-based slots, technician dispatch and OTP-verified completion — 40 visits a day without the WhatsApp group.
Jobs typed into a WhatsApp group; addresses wrong, visits missed.
Completion is verbal — payment arguments have no evidence either way.
Technicians see customer numbers days ahead; some jobs go off-platform.
Nobody asked about the unit, the issue or the ladder until the doorbell.
OTP completion + photo proof settle it
zone-based time windows per technician
details unlock only on the service day
unit, issue, gate code — asked at booking
Read how a real business made the switch in the full case study, or see it live on your own numbers.
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